Sustainability Pages

Reports

The report contains information regarding the CIB Group’s organisational units and subsidiaries in Hungary. The data contained in the report is group-level data, unless otherwise expressly stated. When determining the content of the report, we relied heavily on the results of the various consultations held with external and internal stakeholders during the year, and the material topics were determined in accordance with the requirements of the GRI reporting standards. 

The report primarily aims to provide the CIB Group’s stakeholders with an overview of the organisation’s performance and operations, in light of the topics and issues that are most of interest or of concern to them. Accordingly, besides the main, strategic and corporate-governance results, the report presents four major topics in detail, including the processes and results of the following eleven material topics identified:

• Governance and risk management
  • Group value and solidity; 
  • Innovation, digital transition and cybersecurity
  • Integrity in corporate conduct

• Society
  • Quality of service and customer satisfaction
  • Access to credit and financial inclusion
  • Community support

• People
  • Retention, enhancement, diversity and inclusion of the Group employees
  • Well-being, health and safety of the Group's employees
  • Employment protection

• Environment and climate change
  • Transition to a sustainable, green and circular economy
  • Direct environmental impacts

The four main chapters are thus also arranged in this same way: we explain how the given topic fits into the strategy, and what management approach we have taken, and then we present our main results and challenges of 2024, as well as our new commitments for the coming years, and the extent to which last year’s objectives were fulfilled.

• Reporting period: calendar year 2024
• Previous report: ’CIB Group Business and Management Report 2023, Non-Financial Statement’, December 2023
• Reporting cycle: annual
• Applied reporting standards, guidelines and frameworks: Global Reporting Initiative (GRI), Global Compact, The UN’s sustainable development goals
• Validity of data: Figures valid as of 31 December 2024, unless specified otherwise.

The amendment to the Accounting Act by Act CVIII of 2023 repealed the provisions applicable to the reporting process under the Non-Financial Reporting Directive (NFRD). This report has been replaced by the Sustainability Report pursuant to Section 95/E of the Accounting Act. According to the Accounting Act, if the Parent Company of a Group prepares a consolidated sustainability report, the members of the Group are not required to prepare such a report. Given that the bank’s Parent Company, Intesa Sanpaolo S.p.A. (IT Torino Piazza San Carlo 156), as a company based in the EU, prepares a consolidated sustainability report for the entire Intesa Sanpaolo Group as per the provisions of the European Union’s Corporate Sustainability Reporting Directives (CSRD), CIB Bank and its subsidiaries, taking advantage of the opportunity provided by the Accounting Act, do not prepare any individual or consolidated sustainability reports. More information on the boundaries of the current 2024 report, the material topics, and the process of determining them is available in Chapter 4, and the GRI index is presented in the annexes. 
 

Entities included in the CIB Group’s consolidated financial statements

^{CIB Biztosítási Alkusz Kft. returned its operating licence to the National Bank of Hungary with effect from 24th June 2024, and winding up procedure began on 1st September 2024 and ended on 8th April 2025. 
In the first year of adaptations, the reporting boundary of the 2024 Consolidated Sustainability Statement of the Intesa Sanpaolo Group included only CIB Bank Zrt., CIB Lízing Zrt., CIB Biztosítási Alkusz Kft. however, the different consolidation does not have significant impact on the content (CIB Rent Zrt. and Recovery Zrt.).} 
 

Materiality analyses and stakeholder engagement

The summary publication entitled Sustainability Overview 2024 covers the material topics and indicators that reflect significant economic, environmental, and social impacts, and enable stakeholders to assess the reporting organisation’s performance during the reporting period. As well as constituting the core of non-financial and sustainability reporting, these aspects are also essential for identifying and managing risks and opportunities, also contributing to shaping the company’s strategy with regard to relevant issues for the business and its stakeholders. To this end, in line with the process outlined in the GRI standards, CIB Group updates its materiality analysis on an annual basis. 

In 2022, the bank actively involved its three key stakeholder groups – employees, retail and corporate customers, and strategic media partners – in prioritising material topics, so no direct stakeholder engagement took place in 2024 for the purpose of identifying material topics. The bank has engaged its stakeholders in regular dialogue for the matter, the details of which are presented in the table below.

The review of the CIB Group’s material topics for 2024 was based on the following main phases:

• reviewing the stakeholders affected by the activities of the CIB Group and their expectations;
• reviewing the economic, environmental and social impacts of the CIB Group (impact assessment);
• reviewing changes in key topics and issues material to the CIB Group and its stakeholders based on secondary research, industry benchmarking and secondary information available on stakeholders;
• guidance from the Parent Company’s analyses of national/international documentation, standards and legislation;
• validation of the list of material topics:
  • the ESG Task Force manager and members directly involved in reporting,
  • the CEO,
  • internal and external ESG experts and 
  • Intesa Sanpaolo S.p.A.'s sustainability reporting approaches and guidelines. 

Sustainability reports

GRI compliance

• 2024: CIB Group has reported in accordance with the GRI Standards for the period 01.01.2024 - 31.12.2024 .
• 2023: CIB Group has reported in accordance with the GRI Standards for the period 01.01.2023 - 31.12.2023 .
• 2022: CIB Group has reported in accordance with the GRI Standards for the period 01.01.2022 - 31.12.2022.
• 2021: GRI standard 2021 „in accordance – Core”
• 2018 GRI standard "in accordance core
• 2017: GRI G4 "in accordance core", self declared
• 2016: GRI G4 "in accordance core", self declared
• 2015: GRI G4 "in accordance core", self declared
• 2014: GRI G4 "in accordance core", self declared
• 2013: GRI G4 "in accordance core", self declared
• 2012: GRI G3.1 "B szintű" megfelelés, self declared
• 2011: GRI B, self declared
• 2010: GRI B, self declared
• 2009: GRI B+, assurance statement, third party checked, assesed independent expert panel
• 2008: GRI B+, assurance statement, third party checked
• 2007: GRI B, self declared

Other reports