Sustainability Pages

Community Support

In addition to being financially profitable, it is also important for the bank to fulfil its responsibility towards society. It therefore minimises social and environmental risks both to ensure its stability and to fully support its growth strategy and strives to create a positive impact for the benefit of the community and the environment. Responsibility extends to the bank's external relations as well as to its role in society. 

CIB Bank, as a responsible company, aims to make its responsibility towards society as a whole – in addition to its customers, employees, and partners – tangible. It is essential for the bank to be able to respond quickly to the specific needs that have arisen and to provide genuine assistance to the community.

Uncrowned Heroes

In 2020, during the pandemic period, the bank launched the Uncrowned Heroes initiative, under which the bank supported non-governmental organisations (NGOs) that selflessly help, among others, the elderly, teachers, doctors and others in need during the pandemic. The programme continued after the epidemic had subsided, supporting organisations with small budgets, working in specific areas where reaching the widest possible range of potential supporters is particularly important. Short films have been shot about uncrowned heroes.

Under this programme, the bank supported two organisations in 2024. The Opening Doors to the Sky Foundation provides complex development and full-day care for children with multiple and severe disabilities, who cannot be integrated into the current education system. The Bagázs Public Benefit Association provides development to Roma people living in the settlements of Bag and Dány to enable them to formulate their goals and take steps to achieve them. In addition, they sensitise the members of majority society to become more inclusive and accepting. The two organisations each received a grant of HUF 1,850,000.

In addition to financial backing, the bank also provides communications assistance to the organisations to present their day-to-day life and thus encourage people to support the organisation or community initiative presented.

In addition, the bank provided support to the following in 2024: 

  • Women in IT Security Association (HUF 300,000) to promote information security and IT among young people, especially young girls, to make this field more accessible to young girls. 
  • Bridge Budapest Association (HUF 2,500,000) to support the professional development of talented students who are otherwise disadvantaged, or who wish to develop professionally. 
  • UnitedWay Association: in Hungary, 26% of students, or one in four, have difficulties in reading and comprehension today, and this rate is even higher in disadvantaged families. To combat this problem, the Association launched the ‘Reading Comprehension’ 100+100 books initiative. Not only did the bank support the programme with HUF 300,000, which the Association used for buying 100 books, but it also organised a book collection project with the involvement of employees. Colleagues collected over 100 books for children aged 7 to 14. The Foundation’s volunteers distributed the collected books to primary schools, after-school support programmes, and children’s homes, where teachers organised special activities for the children. 
  • The bank granted the Bátor Tábor Foundation HUF 1,935,500 to organise camps and experience programmes for children and their families who are seriously ill or living with a chronic disease.

Volunteer Day

In 2024, the CIB Bank hosted the biggest volunteering event of the year. The bank’s management decided to dedicate one of the working days on two Saturdays in December to volunteering. On this day, all CIB Group’s employees could, if they so chose, spend the whole day volunteering for a social cause of their choice within their organisational unit. The selected activities and locations were extraordinarily diverse; many employees worked to improve the living conditions of children in state care, hundreds of Christmas gift packages and cookies were prepared for those in need, and many parks and forests were cleared of litter. Many of our colleagues helped animal shelters with their work and donations, and some picked up brushes and hammers to renovate the premises of NGOs and hospitals.

JótettBank – Banki Véradók Hete (Good Deed Bank – Banking Blood Donors’ Week)

The bank joined the initiative of the Hungarian Banking Association’s Good Deed Bank – Banking Blood Donors’ week for the fourth time in 2024, and once again hosted a blood donation in its head office in cooperation with the National Blood Transfusion Service and the Hungarian Red Cross, in which 73 bank employees participated as voluntary blood donors (2023: 112).

Hungarian Food Bank Association

The national food collection weekend of the Hungarian Food Bank Association enables a form of charitable cooperation that provides an opportunity for the bank’s employees to contribute in a way that is free from the influence of business interests and complies fully with the CIB Group’s corporate social responsibility principles. Towards the end of November 2024, 31 CIB Group’s employees participated as volunteers in the food collection weekend of the Hungarian Food Bank Association (2023: 31), and a total of 22,875 kg of food was collected in stores where CIB Group’s volunteers also assisted in food collection (2023: 23,950).

Contribution to the community 

In 2024, the total monetary contribution to the community was HUF 36,235,500 (2023: HUF 36,450,000).

Main areas of action for which monetary contributions were made by the bank in 2024:

  • HUF 24,935,500 for the social sector (2023: 26,000,000),
  • HUF 10,300,000 for educational and cultural purposes, and 
  • HUF 1,000,000 for environmental purposes. 

Over the course of 2024, donations amounting to HUF 18,436,000 were made to the community (2023: HUF 17,500,000).

By the end of 2024, the bank's loan portfolio in the form of family housing allowance, Baby-expecting Loans and the Family Housing Support Programme (CSOK) amounted to HUF 141 billion to support young people. Loan disbursements amounted to HUF 26,419 million in 2024.

Number of subsidies to the community

Based on data as of 31 December 2024
* Compared to previous years, instead of supporting the health sector, from 2023 focus shifted to support for social and livelihood-focused civil affairs, education and environmental protection, so these areas were not yet supported in 2022. 

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