Availability of services

25.02.26

We are constantly working to improve our services, including the maintenance of our IT systems. In alignment with our maintenance plan, the following outages can be expected during the month of April 2026, when the listed services will be unavailable or operating with limited service.

01.04.2026 22:00 – 02.04.2026 05:00
08.04.2026 22:00 – 09.04.2026 05:00
15.04.2026 22:00 – 16.04.2026 02:00
16.04.2026 22:00 – 17.04.2026 03:00
18.04.2026 22:00 – 19.04.2026 05:00
23.04.2026 22:00 – 24.04.2026 03:00
25.04.2026 22:00 – 26.04.2026 05:00
27.04.2026 22:00 – 28.04.2026 05:00
29.04.2026 22:00 – 30.04.2026 05:00:

• CIB Bank Mobile Application, CIB Bank Online, eBroker, CIB Business Online and TPP-channel will not be available. 
• Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
• CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.

10.04.2026 22:00 – 11.04.2026 05:00:

• The customs payment order function of CIB Business Online and TPP channel will not be available.

17.04.2026 22:00 – 18.04.2026 05:00:

• Receiving and initiation of instant transfer orders and payment requests may be not available.
• Recording, extension, and deletion of the secondary identifiers may be suspended.
• It may not be possible to initiate instant HUF transfer orders - including instant transfers submitted via the unified data entry solution (qvik-QR, qvik-NFC, qvik-link)
• Managing secondary account identifiers, and the payment request (qvik request) service may not be available (it would not be possible to initiate / reject / approve a payment request).
• Receiving of instant transfers and payment requests (qvik request) would be suspended, and the orders may be rejected.

20.04.2026 22:00 – 21.04.2026 05:00:

• The registration and reregistration options of the CIB Bank Mobile Application, the customs payment order function of CIB Business Online, and the SMS sending service will not be available.
• CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.

22.04.2026 22:00 – 23.04.2026 01:00:

• The CIB Business Online will not be available.

 
We would like to inform you that 

-    the Debrecen Branch (4025 Debrecen, Piac u. 1-3.) will be closed on Friday, April 17, 2026, due to refurbishment and

 
-    the Flórián tér Branch (1033 Budapest, Flórián tér 6-9., Flórián Business Center) will move to the GoBuda Mall at 1032 Budapest, Bécsi út 154. on 24 April 2026.

The planned schedule for the move is as follows:

-    April 23, 2026 (Thursday):
On the last banking day before the move, the branch will be open as usual, from 8:30 a.m. to 4:00 p.m.
-    April 24, 2026 (Friday):
Due to technical reasons, the branch will be closed.
-    April 27, 2026 (Monday):
The branch will be open from 12:00 p.m. to 4:00 p.m. at 1032 Budapest, Bécsi út 154. Gobuda Mall.
-    From April 28, 2026 (Tuesday):
We will be open at the new address according to the following opening hours:
Monday: 8:30-4:00
Tuesday: 8:30-4:00
Wednesday: 8:30-5:00
Thursday: 8:30-4:00
Friday: 8:30-3:00 

Information about ATM services
-    The ATM located next to the Flórián tér Branch will be available until 4:00 p.m. on Thursday, April 23, 2026. The ATM on the ground floor of the shopping center will continue to be available to our customers.
-    At the new location in GoBuda Mall, next to the branch, an ATM with cash-in functionality will be available from 12:00 p.m. on Monday, April 27, 2026.

Should you choose any other CIB branches for your banking needs, you can find information about their locations, types, opening hours and contact details on our website (www.cib.hu) or you can call our round-the-clock CIB24 customer service call center at (+36 1) 4 242 242, where our staff are on hand to take your call and assist you 24 hours a day.

We apologize for any inconvenience caused and thank you for your patience and understanding, so that we can provide you with the highest quality of service through our improvements.

19.02.26

Please be informed that the system maintenance scheduled for the period from 2026.02.19. 22:00 - 2026.02.20. 03:00 will not take place.

02.02.26

Please be informed that on Wednesday, 25 March 2026, the Bank will take a partial bank holiday. On this day, our branches and the Central Vault will be closed, our corporate banking advisors will not be available and orders requiring manual processing ((including, but not limited to, factoring drawdowns and corporate term deposits) will not be executed.
 
The CIB24 call centre is always available on (+36 1) 4 242 242, and you can manage most of your finances conveniently, at any time of the day, without visiting a branch.

We are constantly working to improve our services, including the maintenance of our IT systems. In alignment with our maintenance plan, the following outages can be expected during the month of March 2026, when the listed services will be unavailable or operating with limited service.

05.03.2026 22:00 – 06.03.2026 05:00
09.03.2026 22:00 – 10.03.2026 05:00
13.03.2026 00:00 – 13.03.2026 05:00
17.03.2026 22:00 – 18.03.2026 05:00
19.03.2026 22:00 – 20.03.2026 03:00
23.03.2026 22:00 – 24.03.2026 05:00
26.03.2026 22:00 – 27.03.2026 03:00:

• CIB Bank Mobile Application, CIB Bank Online, eBroker, CIB Business Online and TPP-channel will not be available. 
• Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
• CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.

17.03.2026 22:00 – 18.03.2026 05:00:

• eCommerce service will not be available.

Please be informed that in addition to the maintenances already announced in the month of February 2026, further maintenances will take place at the following times.

12.02.2026 01:00 – 12.02.2026 05:00 and 26.02.2026 01:00 – 26.02.2026 05:00:

• A complete loss of service is expected for any transaction made with CIB cards (ATM, POS, online/internet) and for transactions made at CIB ATMs and CIB POS terminals.

18.02.2026 00:00 – 18.02.2026 05:00:

• Disruptions are expected in case of performing transactions at ATMs located at MOL petrol stations.

We apologize for any inconvenience caused and thank you for your patience and understanding, so that we can provide you with the highest quality of service through our improvements.

05.01.26

We are constantly working to improve our services, including the maintenance of our IT systems. In alignment with our maintenance plan, the following outages can be expected during the month of February 2026, when the listed services will be unavailable or operation with limited service.

05.02.2026 22:00 – 06.02.2026 05:00
12.02.2026 22:00 – 13.02.2026 03:00
19.02.2026 22:00 – 20.02.2026 03:00
21.02.2026 01:00 – 21.02.2026 05:00
23.02.2026 00:00 – 23.02.2026 04:00
26.02.2026 22:00 – 27.02.2026 03:00:

• CIB Bank Mobile Application, CIB Bank Online, eBroker, CIB Business Online and TPP-channel will not be available. 
• Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
• CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.

21.02.2026 01:00 - 05:00 and 23.02.2026. 00:00 – 04:00:

• eCommerce service will not be available.

We apologize for any inconvenience caused and thank you for your patience and understanding, so that we can provide you with the highest quality of service through our improvements.

11.12.25

We are constantly working to improve our services, including the maintenance of our IT systems. In alignment with our maintenance plan, the following outages can be expected during the month of January 2026, when the listed services will be unavailable or operating with limited service.

14.01.2026 22:00 - 15.01.2026 02:00:

• Disruption is expected for any transaction made with CIB cards (ATM, POS, online/internet) and for transactions made at CIB ATMs and CIB POS / SoftPOS terminals.

15.01.2026 22:00 – 16.01.2026 05:00
22.01.2026 22:00 – 23.01.2026 03:00
27.01.2026 22:00 – 28.01.2026 05:00
29.01.2026 22:00 – 30.01.2026 03:00:

• CIB Bank Mobile Application, CIB Bank Online, eBroker, CIB Business Online and TPP-channel will not be available. 
• Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
• CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.

27.01.2026 22:00 – 28.01.2026 05:00

• eCommerce service will not be available.

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Please be informed that due to the refurbishment, the opening hours of Westend branch will be changed as follows open as follows.

Our nearest branch is

• Szent István körút branch – 1055 Budapest, Szent István körút 15.

For information on the usual opening hours, please visit our website..

The CIB24 call centre is always available on (+36 1) 4 242 242, and you can manage most of your finances conveniently, at any time of the day, without visiting a branch.

We apologize for any inconvenience caused and thank you for your patience and understanding, so that we can provide you with the highest quality of service through our improvements.

31.10.25

We are constantly working to improve our services, including the maintenance of our IT systems.

In alignment with our maintenance plan, the following outages can be expected during the month of December 2025, when the listed services will be unavailable or operating with limited service.

04.12.2025 22:00 – 05.12.2025 05:00
09.12.2025 22:00 – 10.12.2025 05:00
11.12.2025 22:00 – 12.12.2025 05:00
18.12.2025 22:00 – 19.12.2025 02:00:

• CIB Bank Mobile Application, CIB Bank Online, eBroker, CIB Business Online and TPP-channel will not be available. 
• Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
• CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.

09.12.2025 22:00 – 10.12.2025 05:00:

• eCommerce service will not be available.

Please be informed that in addition to the maintenances already announced in the month of November 2025, further maintenances will take place at the following times.

13.11.2025 22:00 – 14.11.2025 02:00
26.11.2025 22:00 – 27.11.2025 02:00:

• CIB Bank Mobile Application, CIB Bank Online, eBroker, CIB Business Online and TPP-channel will not be available. 
• Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
• CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.

18.11.2025 23:50 – 19.11.2025 00:50:

• A complete loss of service is expected for transactions made at CIB POS terminals.

Please be informed that due to the upcoming holidays, our branches will be open as follows (for information on the usual opening hours, please visit our website: https://www.cib.hu/fiokinfok).

The CIB24 call centre is always available on (+36 1) 4 242 242, and you can manage most of your finances conveniently, at any time of the day, without visiting a branch.

Please note that due to the bank holiday on December 13, 2025, orders requiring a manual process will not be executed.

We apologize for any inconvenience caused and thank you for your patience and understanding, so that we can provide you with the highest quality of service through our improvements.