Availability of services

We would like to kindly inform you that at the times indicated below, the following services will not be available or will only be available to a limited extent due to the development of our IT system. 

Between 27.11.24 11:00 PM and 28.11.24 12:00 AM

• Our webpage at www.cib.hu will not be accessible.

We apologize for any inconvenience caused and thank you for your patience and understanding!

We are constantly working to improve our services, including the maintenance of our IT systems. Please be informed that in addition to the maintenances already announced in the month of November 2024, one more maintenance will take place at the following times.

24.11.2024 23:00 – 25.11.2024 03:00:

• CIB Bank Online, CIB Bank Mobile Application, eBroker, eCommerce, Business Terminal and CIB Business Online will not be available. 
• Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
• CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.

We apologize for any inconvenience caused and thank you for your patience and understanding, so that we can provide you with the highest quality of service through our improvements.

Please be informed that our branches below will close earlier than usual on Friday 29 November 2024. For information on the opening hours of our branches, please visit our website (https://www.cib.hu/fiokok).

In addition, we would like to inform you that our bank branches are open as follows in connection with the upcoming holidays:

The CIB24 call centre is always available on (+36 1) 4 242 242, and you can manage most of your finances conveniently, at any time of the day, without visiting a branch.

We are constantly working to improve our services, including the maintenance of our IT systems. In alignment with our maintenance plan, the following outages can be expected during the month of December 2024, when the listed services will be unavailable or operating with limited service.

02.12.2024 22:00 - 02.12.2024 24:00
05.12.2024 22:00 - 06.12.2024 05:00
10.12.2024 22:00 - 11.12.2024 03:00:

• CIB Bank Mobile Application, CIB Bank Online, eBroker and CIB Business Online will not be available. 
• Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
• CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.

We apologize for any inconvenience caused and thank you for your patience and understanding, so that we can provide you with the highest quality of service through our improvements.

We are constantly working to improve our services, including the maintenance of our IT systems. In alignment with our maintenance plan, the following outages can be expected during the month of November 2024, when the listed services will be unavailable or operation with limited service.

07.11.2024 22:00 - 08.11.2024 05:00
16.11.2024 00:00 - 16.11.2024 05:00
18.11.2024 00:00 - 18.11.2024 03:00
21.11.2024 22:00 - 22.11.2024 03:00:

• CIB Bank Online, CIB Bank Mobile Application, eBroker and CIB Business Online will not be available. 
• Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
• CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.

13.11.2024 08:00 - 13.11.2024 16:00:

• The automatic safe service will not be available in the Fényes Elek Branch. The safekeeping of the valuables stored in the safe deposit boxes will be ensured during this time. 

We apologize for any inconvenience caused and thank you for your patience and understanding, so that we can provide you with the highest quality of service through our improvements.