Retail and sole entrepreneur bank account holders with independent control over their bank account, i.e. there is no other owner or holder of the account, can apply for a new registration code for the CIB Bank Mobile Application without the assistance of an administrator in CIB24 client service automat menu system.
- To do this, all you have to do is to click on button 1 in the menu after identification and then on button 2, which is called 'Registration code request and digital channel service'.
- In this menu you can request a new code by pressing button 1, provided that the previous telephone number has not changed.
If the system checks that the code cannot be sent without the assistance of an administrator, you will be informed. Please wait for our colleague to contact you. Please note that there will be a longer than usual waiting time, for which we apologize.