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Frequently asked questions

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Technical

What are the minimum technical preconditions for the use of the CIB Internet banking services?

What are the minimum technical preconditions for the use of the CIB Internet banking services?

To be able to use the CIB Internet banking, you need to have the Internet access and the following Internet browser versions:
Google Chrome 4.0x (or higher)
Mozilla Firefox 4.0x (or higher)
Internet Explorer 11x (or higher)
Opera 49 (or higher)
Safari

My mobile device camera does not read the QR code when I want to sign a transaction in the CIB Internet bank. What do I have to do about it?

My mobile device camera does not read the QR code when I want to sign a transaction in the CIB Internet bank. What do I have to do about it?

Try to bring your mobile device closer to the computer screen or increase the picture on the computer screen.

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9. Cancel your card
1. Identification
Balance inquiry and account information
1 1
Mobile app registration code and digital services
1 2
Savings and investment
1 3
Activate your card, Card and mobile payment services
1 4
Loan and leasing
1 5
-
1 6
-
1 7
2. Without identification
Bank card
2 1
Digital services
2 2
Savings
2 3
Loan and leasing
2 4
General account information
2 5
-
2 6
-
2 7
4. -
-
4 1
-
4 2
-
4 3
-
4 4
7. -

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