Frequently asked questions
Find immediately an answer to your questions.
Technical
Technical
What are the minimum technical preconditions for the use of the CIB Internet banking services?
What are the minimum technical preconditions for the use of the CIB Internet banking services?
To be able to use the CIB Internet banking, you need to have the Internet access and the following Internet browser versions:
Google Chrome 4.0x (or higher)
Mozilla Firefox 4.0x (or higher)
Internet Explorer 11x (or higher)
Opera 49 (or higher)
Safari
My mobile device camera does not read the QR code when I want to sign a transaction in the CIB Internet bank. What do I have to do about it?
My mobile device camera does not read the QR code when I want to sign a transaction in the CIB Internet bank. What do I have to do about it?
Try to bring your mobile device closer to the computer screen or increase the picture on the computer screen.
