Information regarding the provisions on lending
Repayment moratorium
For contracts specified in Government Decree No. 47/2020 (III. 18.) laying down immediate measures required in order to mitigate the effects on the national economy of the COVID-19 pandemic, until 31 December 2020, our bank assures payment delays on loan payments (including principal, interests and charges) for both retail and corporate customers. The term of these contracts is extended by the period of the moratorium, which also means that contracts due to expire before 31 December will not expire during that period.
All payments are automatically suspended as provided for in the Government Decree. Please note, that if you have given us a standing order for your loan instalments, it must be cancelled by you because these standing orders are not automatically suspended!
The instalments that were collected between 19th March 2020 and the transition of our systems will also be reimbursed.
We would like to ask our leasing clients who paid their instalments by checks to please fill in the form (Rendelkezés cégeknek for corporate clients or Rendelkezés magánszemélyeknek for retail clients) that you can find in the related documents at the bottom of the page and send it to lizinghitelcentrum@cib.hu.
If you prefer to continue to pay your monthly instalments, you have the opportunity to do so.
If you want to continue your loan payments, you can indicate it the following ways:
Retail customers
Our retail customers who have access to CIB Internet Bank, CIB Bank Online or CIB Bank Mobile Application have the opportunity to declare online that they do not wish to benefit from the loan repayment delay by clicking here:
If you don’t have access to any digital channels you can call our CIB24 call center at (+36 1) 4 242 242.
Small Business clients
Our Small Business clients have the opportunity to indicate their wish to continue paying their loan by filling out the form named Tájékoztatás a moratóriumról – kisvállalati ügyfelek that you can find in the related documents section at the bottom of the page and send it to kisvallalkozasok_moratorium@cib.hu.
In case of representatives of the company with single signatory right, they can indicate their wish to continue paying through CIB24.
Our Small Business clients (who are representatives of the company with single signatory right) will soon have the opportunity to declare online as well. Thank you for your patience!
Corporate clients
Our corporate clients can indicate their wish to pay their instalments by:
- contacting their Account Managers,
- or downloading and filling out the form named Tájékoztatás moratóriumról – vállalati ügyfelek that you can find in the related documents section at the bottom of the page and send it to moratorium.valalat@cib.hu.
- Our corporate clients have the opportunity to use the payment delay only on the principal debt. In this case, they can pay the interest at the original rate, so the maturity of the loan does not increase. If you wish to take this opportunity, please, fill out the form named Tájékoztatás moratóriumról – vállalati ügyf. kamat that you can find in the related documents section at the bottom of the page and send it to moratorium.valalat@cib.hu.
Leasing clients
We would like to ask our leasing clients to please fill in the form Tájékoztatás a moratóriumról – lízing ügyfelek for leasing clients that you can find in the related documents section at the bottom of the page and send it to lizinghitelcentrum@cib.hu.
We ask our corporate leasing clients to sign the form with firm signature and to attach a copy of the specimen signature title to the form.
New loan contracts
CIB Bank will continue to offer mortgage loans and the ‘Babaváró’ loan.
For non-mortgage loan products, in accordance with the Government Decree, the Annual Percentage Rate must not exceed the base rate + 5% (currently 5.90%).
We are currently working on adjusting our credit card, overdraft and personal loan products to comply with the Government Decree. No new applications for such products are possible until these have been issued.
If you are interested in any of those products, please provide us with your contact details so we can get in touch with you as soon as they become available.
Thank you for your understanding!
What do I have to do if my loan is secured by Loan Repayment Insurance?
Insurance is not subject of the moratorium and must continue to be paid to ensure that the legal relationship between the insurer and the insured does not cease to exist. If you decide to use the moratorium and do not continue to pay loan instalments, you will still have to pay the insurance fee. To do this, we would like to ask you to continue to transfer or pay the insurance fee as ususal.