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Information regarding the provisions on lending

Changes in loans and lease contracts in accordance with the relevant legal provisions taken to mitigate the effects of the COVID-19 epidemic.
You can declare online!

You can declare online!

Do you use our digital channels? Then you can declare online that you do not wish to benefit from the moratorium!

Repayment moratorium

For contracts specified in Government Decree No. 47/2020 (III. 18.) – that has been repealed upon cessation of the emergency - laying down immediate measures required in order to mitigate the effects on the national economy of the COVID-19 pandemic, and the Act LVIII of 2020 on transitional emergency rules and epidemiological preparedness established in accordance with it, until 31 December 2020, our bank assures payment delays on loan payments (including principal, interests and charges) for both retail and corporate customers. The term of these contracts is extended by the period of the moratorium, which also means that contracts due to expire before 31 December will not expire during that period.

All payments are automatically suspended as provided for in the Government Decree. Please note, that if you have given us a standing order for your loan instalments, it must be cancelled by you because these standing orders are not automatically suspended!

 

What regular notifications do we send to our retail customers in connection with the moratorium?
  • Monthly notification: At the end of each month, we inform our retail customers who have not withdrawn from the moratorium on the portion of their loan /lease agreement that is subject to the moratorium, the amount of accrued unpaid interest and fees, and the amount of any overdue debt, which becomes due only after the moratorium expires.
    • Our customers with a bank loan or credit will be notified in a push message or our customers who do not have a CIB Bank Mobile Application will be notified via SMS.
    • Our customers with a lease agreement will receive a postal letter.
  • Notification of data transmission to CCIS: information on what modified data have been transmitted to the Central Credit Information System due to the moratorium. 

It is important to note that both notifications are for information only, they do not entail a payment obligation! 

 

Monthly notification related to the moratorium

We send a monthly notification via push message or SMS via the CIB Bank Mobile Application to our retail bank customers whose loan is currently subject to the moratorium, and we send a postal letter to our retail customers with a lease agreement subject to the moratorium so that they can track the level of their debt. 

What do the data in the notification mean?

1.    Principal debt: the total principal debt subject to the moratorium. 

  • Credit cards and overdrafts: the part of the limit that is subject to the moratorium.
  • Personal loans and property-backed loans: the principal debt existing at the time the moratorium entered into force.

2.    Interest debt: pro rata interest accrued during the moratorium period. This amount shall be paid in equal monthly instalments upon expiry of the moratorium or withdrawal from the moratorium. 
3.    Fees debt: pro rata fees accrued during the moratorium period. This amount shall be paid in equal monthly instalments upon expiry of the moratorium or withdrawal from the moratorium, along with the interest debt. 
4.    Overdue debt not due until 1 January 2021: Debt that was overdue when the moratorium entered into force (midnight on 18 March 2020), which becomes due immediately after the moratorium, will not be divided into monthly instalments. If you do not have such debt, HUF 0 is indicated in the message. 

Interest and fee debt accrued during the moratorium shall be paid in equal monthly instalments in accordance with the relevant legislation1  in a manner that the sum of the repayment due and the interests and fees accrued during the moratorium and repayable in equal monthly instalments does not exceed the amount of the repayments as per the original agreement. To this end, the term of the contract will be extended as necessary after the moratorium expires.

 

Notice on data transmission to CCIS 

Banks and other credit institutions and financial enterprises register the reference data of their customers in the CCIS (Central Credit Information System). When these reference data change for any reason, our bank / leasing company is obliged to inform the affected customers about the transfer of the data to CCIS. 
Due to the moratorium, the method of repayment (i.e. the way you have settled your debt so far, e.g. in equal monthly instalments) is changed to a grace period compared to the original contract, therefore our customers whose credit product is subject to the moratorium at the moment will receive an information letter on the transmission of reference data to the CCIS.

Please note:

  • If you have a contract expiring this year and it is subject to the moratorium: the maturity date of the loan transaction has been changed to 31 January 2021. 
  • If you have a contract that does not expire this year: the expiry has not been changed for the moment. After the expiry of the moratorium or withdrawal from the moratorium, we will send you another letter, which will already include the new expiry date.
  • If there is any change in your reference data (e.g. change of personal data: telephone number, e-mail address, etc.), you will receive the notification letter again.  

Overdraft and credit card products

 

The moratorium applies to corporate, small business and retail overdraft products, and to credit card products as well.

For details, click on the following below:

Declaration options

If you prefer to continue to pay your monthly instalments, leases, you have the opportunity to do so. Our retail, corporate and leasing clients can scroll down to find detailed information about what declaration options we provide.

 

Please note that  processing the declarations may take longer but your declaration will be taken into account and you will be excluded from the moratorium if you declare that you do not wish to participate in it. In the meantime, we ask for your understanding and patience. 

How to enter the required data in the online declaration process?

If you have access to the CIB Bank Mobile Application:

  • Please open the #withKEY function that you can find in the lower right corner of the CIB Bank Mobile Application’s home screen!
  • Enter your minimum 5, maximum 10 digits long PIN code or use the biometric authentication you use to log into the mobile application and to approve transactions.
  • On the www.cib.hu/nyilatkozom link, enter the customer ID and the #withKEY password that appears on the screen. 

If you do not have access to the CIB Bank Mobile Application: 

  • You can use the platform by entering your customer ID (typically the middle 8 digits of your GIRO account number or the user ID on your request form for CIB Internet-based digital services) and the password generated by your CIB Hard Token device. 
  • Enter the token PIN code, then generate a login password with button number 1.

Retail customers

 

Our retail customers who have access to CIB Internet Bank, CIB Bank Online or CIB Bank Mobile Application have the opportunity to declare online that they do not wish to benefit from the loan repayment delay regarding their personal loan, mortgage, overdraft or credit card products, by clicking here:

Declare online

 

If you don’t have access to any digital channels you can call our CIB24 call center at (+36 1) 4 242 242.

Small Business clients

 

Our Small Business clients (who are representatives of the company with single signatory right) who have access to CIB Internet Bank, CIB Bank Online or CIB Bank Mobile Application, have the opportunity to declare online that they do not wish to benefit from the loan repayment delay by clicking here:

Declare online 

 

If you don’t have access to any digital channels:

In case of small business overdraft products, please download and fill out the form named Tájékoztatás – kisvállalati folyószámlahitel that you can find in the related documents section at the bottom of the page and send it to kisvallalkozasok_moratorium@cib.hu

In case of other small business loan products, you can indicate your wish to continue paying your loan by filling out the form named Tájékoztatás moratóriumról – kisvállalati ügyfelek that you can find in the related documents section at the bottom of the page, and send it to kisvallalkozasok_moratorium@cib.hu.

If the company has representatives with single signatory right, you can indicate your wish to continue paying through CIB24.

Corporate clients

 

Our corporate clients can indicate their wish to pay their instalments by: 

  • contacting their Account Managers,
  • or downloading and filling out the form named Tájékoztatás moratóriumról – vállalati ügyfelek that you can find in the related documents section at the bottom of the page and send it to moratorium.valalat@cib.hu.  
    • Our corporate clients have the opportunity to use the payment delay only on the principal debt. In this case, they can pay the interest at the original rate, so the maturity of the loan does not increase. If you wish to take this opportunity, please, fill out the form named Tájékoztatás moratóriumról – vállalati ügyf. kamat  that you can find in the related documents section at the bottom of the page and send it to moratorium.valalat@cib.hu.
    • In case of corporate overdraft products, please download and fill out the form named Tájékoztatás – vállalati folyószámlahitel that you can find in the related documents section at the bottom of the page and send it to kisvallalkozasok_moratorium@cib.hu

Leasing clients

 

Our leasing clients who have access to CIB Internet Bank, CIB Bank Online or CIB Bank Mobile Application, have the opportunity to declare online that they do not wish to benefit from the loan repayment delay by clicking here:

Declare online

 

If you don’t have access to any digital channels:

We would like to ask you to please fill in the form Tájékoztatás a moratóriumról – lízing ügyfelek for leasing clients that you can find in the related documents section at the bottom of the page and send it to lizinghitelcentrum@cib.hu.

We ask our corporate leasing clients to sign the form with firm signature and to attach a copy of the specimen signature title to the form.

For clients who pay their monthly fees by direct debit order and have declared their wish to continue paying by 6 April 2020, we will submit a direct debit order for the April monthly fee after the deadline, so there is no need to make an individual transfer.

If you have already made a statement that you do not wish to avail yourself of the moratorium but subsequently decide to do so, you have the possibility to opt back in:
  • Our clients who have personal loans, mortgage and credit cards can make the statement regarding their decision to opt-back in via the CIB24 call centre by calling (+36 1) 4 242 242. Our clients with overdraft products can make the same statement from June 9, 2020 also via the help of CIB24. 
  • We ask our leasing clients to download the “Nyilatkozat a moratóriumba visszalépésről – lízing” named form from the related documents at the bottom of the page, and once completed, send it to the lizinghitelcentrum@cib.hu e-mail address. 
Our personal loan is available again

Our personal loan is available again

We inform our clients that our personal loan complies with the relevant legal provisions and is available again. Click for details!

New loan contracts

 

CIB Bank offers mortgage loans, the CIB Előrelépő Personal Loan and the ‘Babaváró’ loan. 

For non-mortgage loan products, in accordance with the relevant legal provisions, the Annual Percentage Rate must not exceed the base rate + 5% (currently 5.90%).

We are currently working on adjusting our credit card and overdraft products to comply with the relevant legal provisions. No new applications for such products are possible until these have been issued.  

If you are interested in any of those products, please provide us with your contact details so we can get in touch with you as soon as they become available.

Thank you for your understanding!

What do I have to do if my loan is secured by Loan Repayment Insurance?

Insurance is not subject of the moratorium and must continue to be paid to ensure that the legal relationship between the insurer and the insured does not cease to exist. If you decide to use the moratorium and do not continue to pay loan instalments, you will still have to pay the insurance fee. To do this, we would like to ask you to continue to transfer or pay the insurance fee as usual, or to make sure that the sum of the insurance fee is available on your current account on the due date of your loan instalment, so we are able to deduct it.

Tájékoztatás a KHR-be történő adattovábbításról

A moratórium érinti azt is, hogy a CIB Bank és a CIB Lízing a késedelmes tartozást hogyan kezeli, valamint a KHR felé történő adatátadás a jogszabályi előírások figyelembevételével módosult. A részleteket megtalálja az oldal alján a kapcsolódó dokumentumok között elérhető KHR tájékoztatás nevű anyagban.

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