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Phone contacts

CIB24 Call Center
0-24h every day of the week (Services, CIB Internet Bank, ATM)

  • (+36 1) 4 242 242
  • (+36 70) 718 6877

 

CIB CREDIT LINE
Calling from domestic:

  • (+36 1) 399 8888

 

Corporate Digital Services Helpdesk line
on banking business days Monday to Thursday from 8am to 5pm, from 8am to 4pm
Calling from domestic:

  • (+36 1) 399 8899

 

Merchant Card Acceptance Customer Service (POS, eCommerce)

  • 06-1-399-89-98


Travel Protection (Credit Card Insurance) - In case of an insurance event
Please notify the 24-hour TravelGuard Assistance Service:

  • (+36 1) 477 4900

 
Telephone orders for investment services can be specified on the following telephone numbers *:

CIB24
Calling from domestic:

  • (+36 1) 4 242 242
    • (Menu item 1.3)
       

Furthermore, based on the framework contracts and additional agreements concluded with our customers, on the telephone numbers specified therein.

* limited service access

 

Our central phone number (Medve Street headquarters, Petrezselyem office building):

  • 36-1-423-1000
Need help?

CIB24 - Nonstop telephone customer service

Find the right assistance for you

(+36 1) 4 242 242

  • Investment transactions and information: working days 8:00 a.m. to 6:00 p.m
  • Existing loan and leasing administration: Monday 8:00-20:00, Tuesday-Friday 8:00-18:00
  • Insurance: Monday 8:00-20:00, Tuesday-Friday 8:00-18:00
  • Merchant card acceptance: 0-24
  • Account management: 0-24
9. Bank card, and e-channel cancellation, phising
1. Identification
Balance inquiry and account information
1 1
Mobile app registration code and digital services
1 2
Savings and investment
1 3
Activate your card, Card and mobile payment services
1 4
Loan and leasing
1 5
-
1 6
-
1 7
2. Without identification
Bank card
2 1
Digital services
2 2
Savings
2 3
Loan and leasing
2 4
General account information
2 5
-
2 6
-
2 7
4. -
-
4 1
-
4 2
-
4 3
-
4 4

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