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Online purchases are now even safer

Information regarding changes to the process of making card purchases online

Change in online bankcard payments!

From 31 October 2020 the process of confirmation of shopping online using a bankcard will change, and the use of a confirmation code will be replaced by a new process in many cases. The new process is based on the European Union’s Payment Services Directive - Strong Customer Authentication (PSD2 - SCA)1, making purchases even more secure than before.  As a result, only the cardholder will be able to confirm transactions even if they lose their mobile phone and their bankcard at the same time. 

We will provide our cardholder customers with CIB Bank Mobile Application or a limited, so-called Card Authentication function of the application in order to support this new confirmation process.
 

Further information

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