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Mandatory copying of identification documents

Mandatory copying of identification documents – important!

We would like to draw the attention of our customers to the fact that pursuant to the Anti-Money Laundering Act, we are required to make copies of the official documents suitable for personal identification and the official certificates of address of all customers by 31 October 2019 at the latest. If the above are not performed, pursuant to the applicable act of law we shall refuse all transactions and orders on all bank accounts of the customer concerned until the documents required are presented.

To this end, we are asking all customers to present the following valid documents:

In the case of Hungarian citizens:

  • Personal identity card or passport or driving license
  • Address card (in the case of older-type, non-card personal identity documents without expiration and which also verify residential address, presenting a separate address card is not required)

In the case of foreign citizens:

  • EEA citizens: personal identity card or passport or document certifying the right to residence or residence permit
  • Non-EEA citizens: passport or document certifying the right to residence or residence permit

You may present your documents in any of our bank branches or you also have the option of sending copies of the documents to us by post sent to 1536 Budapest Pf: 308, or electronically to the email address. When making a copy of the address card, please only send us the copy of the side showing the address. Please note that if the data contained in the document copies submitted to us do not correspond to the data recorded in our systems as valid, re-identification must be carried out in person at one of our bank branches. In this case, we will send separate notification.

The contact details and opening hours of our bank branches are available by clicking here

We ask that you take care of the above by 31 October 2019 at the latest, otherwise after this date you will not be able to submit orders (e.g. submit transfer or other orders, use your bank card). 

Thank you for your cooperation! 

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