Availability of services
We are constantly working to improve our services, including the maintenance of our IT systems. In alignment with our maintenance plan, the following outages can be expected during the month of March 2025, when the listed services will be unavailable or operation with limited service.
05.03.2025 01:00 - 05.03.2025 05:00 and 17.03.2025 01:00 - 17.03.2025 05:00:
- A complete loss of service is expected for any transaction made with CIB cards (ATM, POS, online/internet) and for transactions made at CIB ATMs and CIB POS terminals.
06.03.2025 22:00 - 07.03.2025 05:00
20.03.2025 22:00 - 21.03.2025 05:00
22.03.2025 14:00 - 23.03.2025 20:00:
- CIB Bank Online, CIB Bank Mobile Application, eBroker and CIB Business Online will not be available.
- Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
- CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.
25.03.2025 22:00 – 26.03.2025 04:00 and 27.03.2025 22:00 – 27.03.2025 24:00:
- Interruption is expected in case of card activation and limit change operations. The possibility to block a debit card will be available during this period.
We apologize for any inconvenience caused and thank you for your patience and understanding, so that we can provide you with the highest quality of service through our improvements.
We are constantly working to improve our services, including the maintenance of our IT systems. In alignment with our maintenance plan, the following outages can be expected during the month of February 2025, when the listed services will be unavailable or operation with limited service.
06.02.2025 22:00 - 07.02.2025 05:00
20.02.2025 22:00 - 21.02.2025 03:00
22.02.2025 14:00 - 23.02.2025 20:00
- CIB Bank Online, CIB Bank Mobile Application, eBroker and CIB Business Online will not be available.
- Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
- CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.
15.02.2025 01:00 - 15.02.2025 05:00
17.02.2025. 00:00 - 17.02.2025 04:00:
- CIB Bank Mobile Application, CIB Bank Online, eBroker, eCommerce and CIB Business Online will not be available.
- Accordingly, the approval of online credit card purchases via the CIB Bank Mobile App will be unavailable also.
- CIB24 telephone customer service will be available with limited functionality. The possibility to block a debit card will also be available during this period.
We apologize for any inconvenience caused and thank you for your patience and understanding, so that we can provide you with the highest quality of service through our improvements.
20.12.24
There has been a significant increase in attempted fraud and abuse through online channels. Fraudsters are using increasingly sophisticated methods to deceive customers in order to obtain their personal information and then misuse it to cause financial loss.
We are constantly taking steps to reduce the risk of potential scam attempts to protect our customers. As part of this effort, we have temporarily suspended access to CIB Bank Online for customers who have been inactive for more than 180 days and have not used the CIB Bank Online interface.
It is important to note that this suspension does not apply to the CIB Bank Mobile App at all, you can continue to use it without any restrictions.
Of course, it is possible to restore the suspended rights for the CIB Bank Online channel. You can set the rights by calling our CIB24 Call Center (+36-1-4242-242) or by visiting any of our bank branches.
In order to avoid online scams and to ensure your safety, please follow the precautions, which are detailed on the CIB Bank website under the subpage Online Safety and Fraud Prevention and on the CyberShield page (https://www.kiberpajzs.hu).