CIB Visa Business Platinum Bank Card

Visa Concierge

Personalized problem-solving with a special focus on you! All you need to remember is one phone number, and you can sit back and relax while your tasks are taken care of for you!

Whether it is travel, cultural or sporting events, household matters, medical questions, or even gift delivery, the Visa Concierge service provides you with a dedicated team of coordinators ready to answer your questions and assist with arrangements whenever needed.

Home assistance
If something breaks down or requires maintenance or inspection, a single phone call is all it takes, and the appropriate professional will be on the way shortly.

Event planning
If you are looking for entertainment, attending a concert, a sporting event, or another cultural programme, assistance is available with reservations and ticket purchases. Thanks to your premium card, you can choose from a range of unique, memorable, and exclusive experiences and gain access to Hungary's most popular events. You may purchase tickets even before official ticket sales begin and enjoy additional convenience services through Visa Plus, including chauffeur services, access through dedicated VIP entrances at event venues, and exclusive Meet & Greet experiences.

Travel and accommodation booking
From travel and accommodation to car rental, restaurant reservations, and the selection of local activities, you can take advantage of convenient, fast, and easy booking services and pay with your bank card wherever your journey takes you.

Home delivery
You can send a package, a gift, or even flowers anywhere within Hungary or to selected major European cities quickly and conveniently.

Medical assistance - telephone consultation
If an unexpected health issue arises, you can easily consult a doctor by phone regarding your symptoms, ask questions about medications, laboratory test results, and any examinations that may be required. You can also request information about the nearest medical practice, pharmacy, or emergency care facility.

Conditions of use:

1. Registration in the Visa Premium Programme. Click here to register!

2. To acces the service, call + 36 1 465 3670 (Monday to Friday: 8:00 a.m. to 8:00 p.m.; weekends: 9:00 a.m. to 4:00 p.m.).

2. Services used must be paid for with your CIB Visa Business Platinum Bank Card

Detailed information on the terms and conditions is available here. Updates to the offer are published by Visa on www.visa.hu.

Airport Lounge Access

With your CIB Visa Business Platinum Bank Card, you can enjoy a range of airport benefits through the Visa Premium Programme. Travel in comfort!

• Budapest Platinum Lounge

Platinum cardholders are entitled to access the Platinum Lounges located in Terminals 2A and 2B of Budapest Liszt Ferenc International Airport, free of charge and with unlimited access.
This benefit is valid exclusively for entry to the Platinum Lounges.

The 2A Platinum Lounge is located in the Schengen Transit Area, opposite Gate A8.
The 2B Platinum Lounge is located in the Non-Schengen Transit Area, on the upper level.
Both lounges are open Monday to Sunday from 05:00 to 22:00.
For more information about the lounges, please visit the Visa website.

Conditions of use: 

To access the lounge, please first inform the reception staff that you wish to use the complimentary access provided by Visa, then present your CIB Visa Business Platinum Bank Card.

When using the service, the General Terms and Conditions of the operator of the 2A and 2B Platinum Lounges shall apply. The benefit is non-transferable and may not be substituted with any other financial alternative.

• Airport lounges available through Priority Pass membership

The cardholder receives a complimentary Priority Pass membership and is entitled to two complimentary lounge visits per year, followed by access to participating lounges at preferential rates.

Airport lounges available through the Priority Pass Programme can be found here.

Conditions of use: 

1. Prior registration for the Priority Pass Programme is required. Click here to register.
2. Present your CIB Visa Business Platinum Bank Card.

Detailed terms and conditions and further information about the Priority Pass Programme are available here.

Detailed information on the terms and conditions and updates to the offer are available at: https://www.visa.hu and https://www.prioritypass.com/cibbankbusiness
 

Fast track access at Budapest Airport

At Budapest Ferenc Liszt International Airport, the Fast Track service enables you to pass through security screening more quickly and smoothly at both Terminal 2A and Terminal 2B.
Platinum cardholders are entitled to use the above Fast Track service free of charge and with unlimited access.

Where can you find it?
The Budapest Airport Fast Track Security Lane is located in Terminal 2, within the SkyCourt security screening area, with a dedicated lane available on both sides.

Conditions of use:
Present your premium Visa card at the designated access points!
Follow the instructions provided for using the Fast Track lane!

When using the service (subject to availability restrictions), the General Terms and Conditions of the operator of the 2A and 2B Platinum Lounges shall apply. The benefit, including its value, is non-transferable and cannot be exchanged for any financial alternative. Detailed information regarding the terms and conditions, as well as updates to the offer, are published by Visa on www.visa.hu. Visa reserves the right to replace, modify and/or withdraw the offer at any time, as well as to change the terms and conditions of the offer without prior notice.

Flight delays, cancellations, administration

If your flight is delayed, cancelled, or you are denied boarding due to overbooking, Visa can assist you with the compensation claim process and also provides lounge access to make your waiting time more comfortable.

AirRefund szolgáltatás
Following a quick and simple online registration process, the service provider will represent you in dealings with the airline and handle the compensation claim procedure on your behalf from start to finish.

Conditions of use:
1. Pay for your flight ticket with your CIB Visa Business Platinum Bank Card.
2. Register your flight at: https://visacard.airrefund.com/en/

Detailed information on the terms and conditions is available at https://www.visa.hu/visa-premium/airrefund.html. Updates to the offer are published by Visa at www.visa.hu.

SmartDelay service
In the event of a significant flight delay, you can enjoy complimentary access to the lounge services of the designated airports, with more than 1,200 participating airport lounges worldwide, where you can wait comfortably for your flight departure while enjoying complimentary snacks, refreshments, and Wi-Fi access.

Conditions of use:
1. Register your flight on the website no later than the scheduled departure time. The website also provides detailed information about the service and its terms and conditions: https://visa.smartdelay.com/visahungary
2. Once the airline reports the delay and the delay meets the eligibility requirements of the service, you will automatically receive vouchers by e-mail granting complimentary access to the airport lounge. The service is available not only to you but also to up to four additional passengers travelling with you, allowing you to extend the benefit to family members or friends travelling with you.

Detailed information on the terms and conditions is available at https://www.visa.hu/visa-premium/smartdelay.html. Updates to the offer are published by Visa at www.visa.hu.

Premium benefits at exclusive hotels

Enjoy the exclusive offers, exceptional comfort, and preferential rates available at a wide range of hotels.

Visa Luxury Hotel Collection
Choose from an impressive selection of premium services offered by some of the world's finest hotels and enjoy the exclusive benefits of the programme, making your stay even more enjoyable.
For information about current offers, please visit: www.VisaLuxuryHotelCollection.com

Conditions of use:
1. Register at www.VisaLuxuryHotelCollection.com.
2. Enter your CIB Visa Business Platinum Bank Card number and create an account.

Detailed information on the terms and conditions, as well as updates to the offer, are published by Visa at: www.visa.hu

Exclusive partner offers and discounts

Choose from a continuously refreshed selection of exclusive discounts and offers provided by Visa’s premium partners.

Conditions of use:
1. Registration in the Visa Premium Programme is required. To register, click here! 

Detailed information on the terms and conditions and the offers is available at https://www.visa.hu/hu_hu/visa-offers-and-perks/. Updates to the offers are published by Visa at www.visa.hu.

Medical telephone consultation

Get fast assistance when it comes to your health!

Whether you have a general health-related question or a specific symptom or medical condition, you can easily consult a doctor by phone, ask questions, obtain information about the nearest medical practice, pharmacy, or emergency care facility, and even request assistance in arranging medical care. You are also entitled to one complimentary internal medicine consultation per year.

Conditions of use:
1. Register for the Visa Premium Programme. To register, click here!
2. To access the service, call +36 1 465 3670 (weekdays from 8:00 a.m. to 8:00 p.m., weekends from 9:00 a.m. to 4:00 p.m.).
3. Services used must be paid for with your CIB Visa Business Platinum Bank Card.

Detailed information on the terms and conditions is available on the website: https://www.visa.hu/visa-premium/visa-concierge.html. Updates to the offer are published by Visa at: https://www.visa.hu.

For Bank Cards applied for on or after 05/05/26

Downloadable documents