Sustainability Pages

Relations with our suppliers

Our suppliers

Our suppliers
Responsible procurement is a key pillar of our operation. Therefore, our most important core principle when choosing suppliers is to display fairness and transparency in the selection process, which is thus based on the joint application of tendering and negotiation. This is why it is especially important for us to maintain good supplier relationships that enable continuous dialogue. Our objective is to operate an efficient cost management system and procurement process, and to control expenses.
The same terms apply to all our suppliers, and in the course of their selection our procurement principles and rules are enforced consistently.
Our procurement principles:
•    a supplier selection system that ensures transparency and a level playing field;
•    consistent and favourable payment terms;
•    insisting on legal, above-board employment at subcontractors too;
•    the use of environmentally friendly technologies, environmentally friendly products and materials, and the recycling of waste is encouraged and in certain cases compulsory.
Our regulations are harmonised with the standards of our parent company ISP. In 2014 we adopted our parent company Intesa Sanpaolo's new procurement guidelines, which are periodically reviewed in the interest of ensuring that the principles of transparency and equal opportunity are continuously met. In accordance with our commitment, in 2014 we started to incorporate sustainability rules for the acquisition and use of paper and other materials in the CIB Group Procurement Process Guide,. Sustainability criteria are being enforced continuously.
In addition, we have integrated the ISO 50001 guidelines into our procurement processes. Accordingly, low-consumption, energy-efficient, sustainable equipment and solutions enjoy priority in the course of the procurement process of high-consumption equipment.
In keeping with the ISP principles, ethically sound conduct is also reflected in our processes as an obligation associated with the agreements that we conclude, according to which our suppliers must warrant that before signing the agreement that they have read our Code of Ethics, understood the parts that relate to them ("Guiding Principles for our Stakeholder Relationships" and "Guiding Principles for our Supplier Relationships"), that they agree with its content and will fully comply with its provisions in the course of their own operations. At the same time, our suppliers can submit reports related to ethical issues by using the etikaibejelentes@cib.hu email address.

In addition to the rules of ethical behaviour, agreements concluded with all our suppliers now include paragraphs related to GDPR and anti-corruption, in accordance with our internal and external regulations.

Number of suppliers by geographical location

	2015	2016	2017	2018	2019
Hungary	3,317	3,039	2,841	2,807	2,416
Europe	99	93	98	87	72
North America	8	11	10	10	13
Asia	1	3	2	3	3
Total	3,425	3,146	2,951	2,907	2,504

* Israel and Lebanon are included in Asia.
Data as of 31 December 

Amounts paid for services purchased, by geographical distribution of suppliers (HUF million) 

	2015	2016	2017	2018	2019
Hungary	20,091	19,621	19,253	19,506	17,470
Europe	3,318	2,275	2,941	3,059	2,477
North America	207	232	352	339	701
Asia	23	15	6	25	27
Total	23,639	22,142	22,553	22,928	20,675

*Israel and Lebanon are included in Asia.
Data as of 31 December